New Patients 904.372.8157

Current Patients 904.733.4200

6802 St. Augustine Rd. Jacksonville, FL 32217

Jacksonville FL Dentist Payment & Dental Insurance

Alexander Dentistry is committed to delivering patients with the best customer service and most comprehensive dental care available. Part of our commitment is to making the cost of optimal care as affordable and manageable as possible.

Affordable Dental Payment Options

  • Cash, check, or major credit card
  • Financing through CareCredit and other third party lenders
  • Acceptance of health savings account (HSA) or flex spending account (FSA)
  • Complimentary filing of claim forms for Dental Insurance benefits

Interest Free Dental Care Financing

Dr. Alexander works with local lenders as well as CareCredit to offer affordable financing options for cosmetic and restorative dentistry treatments.

Dental Insurance

We accept most insurance plans and will gladly process your claim. Please bring the necessary information with you on your first visit. We participate with Florida Combine Life Blue Dental Choice/Choice Plus (PPO) and Delta Dental Premier (PPO). For all other dental insurance plans, our staff will take care of the billing so that you receive reimbursement directly from the insurance company.

Dental Insurance FAQs

What types of dental insurance do you accept?
We participate as an in-network provider for a wide range of dental insurance companies, including MetLife, CIGNA and AETNA. For a full list or to see if we participate with your dental insurance provider, contact our Jacksonville dentist office.

We accept and file for most other dental insurance companies as an out-of-network provider at the time of your visit. We will take care of the necessary billing and paperwork so that you receive reimbursement directly from the insurance company.

How does reimbursement work?
If we are not an in-network provider for your insurance company, our staff will prepare and electronically submit the needed paperwork to your dental insurance provider. You will pay Alexander Dentistry the full cost of your treatment at the time of service. Then you will receive a reimbursement check from the insurance company.

The time it takes to receive reimbursement varies depending on the dental insurance company, but our patients tell us that the turn around time is typically very quick. Some patients receive reimbursement within 10 days, most receive reimbursement within 3 weeks. Contact your insurance provider for specific questions about reimbursement.

Which procedures are covered by dental insurance?
Dental insurance is designed to be an employee benefit and offset the most basic and preventive care. Most dental plans base the allowed benefit on the least expensive alternative treatment solution. If your insurance does not cover your procedure or only pays a portion of your treatment, we can offer other payment options to minimize your out of pocket expenses.